Terms and Conditions

Last Updated: May 2026

1. Acceptance of Terms

These Terms and Conditions govern your access to and use of Grievyn, including our website, memorial creation tools, account features, communications, paid plans, and related services. By creating an account, publishing a memorial, making a payment, or otherwise using Grievyn, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, you must not use the platform.

2. Service Scope

Grievyn provides a digital memorial platform that allows users to create, manage, publish, and share online memorial pages. Features may include stories, photos, media galleries, condolences, tributes, invitations, privacy controls, cultural themes, payment-enabled upgrades, and related support tools. We may improve, modify, suspend, or discontinue parts of the service when necessary to operate the platform, protect users, comply with law, or develop new features.

3. Accounts and Access

You are responsible for providing accurate account information, keeping it current, and maintaining the confidentiality of your login credentials. You are responsible for activity that occurs under your account, including memorials created or managed through it. You must promptly notify us if you believe your account, password, access link, or memorial management permissions have been compromised.

4. User Content and License

You retain ownership of the text, photos, audio, media, tributes, and other content you submit to Grievyn. You represent that you have the rights and permissions needed to upload, publish, invite others to view, or share that content. By submitting content, you grant Grievyn a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, back up, moderate, and process the content solely as needed to operate, secure, support, and improve the service.

5. Acceptable Use

You agree not to use Grievyn to post unlawful, abusive, harassing, hateful, exploitative, misleading, defamatory, obscene, or infringing content; impersonate another person; violate privacy or publicity rights; upload malware; scrape or harvest data; attempt unauthorized access; bypass security controls; or interfere with platform availability. We may remove content, restrict features, or suspend access when we reasonably believe these Terms, community safety, third-party rights, or applicable law require it.

6. Plans, Billing, and Upgrades

Some Grievyn features require paid plans, subscriptions, one-time purchases, or third-party payment processing. Pricing, taxes, billing intervals, renewal terms, cancellation options, and available payment methods are presented at checkout or in your account when applicable. Payments are processed by third-party providers, and their terms may also apply. We may update plans or pricing prospectively, but we will not intentionally reduce paid access during an active paid term without providing a reasonable remedy or notice where required.

7. Intellectual Property

The Grievyn platform, including our name, logo, branding, product design, software, interfaces, templates, documentation, and underlying technology, is owned by Grievyn or its licensors and is protected by intellectual property laws. Except as expressly permitted by these Terms, you may not copy, modify, reverse engineer, resell, redistribute, or create derivative works from the platform.

8. Suspension and Termination

You may stop using Grievyn at any time. We may suspend or terminate access to accounts, memorials, or features if we reasonably believe there has been a violation of these Terms, a security risk, fraudulent activity, non-payment, legal requirement, or misuse that may harm users, the public, or the platform. Where appropriate, we may retain limited records as needed for legal, security, billing, dispute resolution, or enforcement purposes.

9. Disclaimer

Grievyn is provided on an "as is" and "as available" basis. We work to provide a reliable and respectful service, but we do not guarantee uninterrupted availability, error-free operation, permanent storage, or that the platform will meet every personal, cultural, legal, religious, or ceremonial need. Grievyn does not provide legal, medical, counseling, funeral-director, estate-planning, or emergency services.

10. Limitation of Liability

To the maximum extent permitted by law, Grievyn and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of data, loss of goodwill, emotional distress, service interruption, or loss of profits, arising from or related to your use of the platform. Nothing in these Terms limits liability that cannot legally be limited.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, operations, legal requirements, or business practices. When changes are material, we will take reasonable steps to provide notice, such as updating the effective date or posting an in-product notice. Continued use of Grievyn after updated Terms become effective constitutes acceptance of the revised Terms.

12. Contact

If you have questions about these Terms, your account, paid plan, or a memorial page, please contact us through the Contact page on Grievyn.